The cancellation policy allows us time to inform our guests on the waiting list of availability and also helps keep our stylists’ schedules filled. Texture and Gloss’s Policies are provided to ensure quality of service and an excellent experience to our established guests and to our future guests. Thank you for viewing and supporting our cancellation criteria.
A Credit Card is REQUIRED TO BOOK AN APPOINTMENT
The salon requires a MINIMUM OF 24 HOURS NOTICE for all cancellations.
Your card will be charged 100% OF SERVICES BOOKED.
There will be NO REFUNDS, NO EXCEPTIONS.
IT IS ALWAYS YOUR RESPONSIBILITY TO REMEMBER YOUR APPOINTMENT.
Is not included in the service price. If you wish to provide a tip for the stylists/ apprentices below are your options:
*If you have any questions or concerns regarding pricing we encourage you to speak to a salon co-ordinator, stylist or book a complimentary consultation.
These policies are now standard at Texture & Gloss Hair Salon.